Technical Support Plans

StorMan's technical support plans are designed to help you get the most out of your marina management software, by providing you with <insert text here>. Our support plans are outlined below in a comparison-table. If you're not sure of your support plan, or you wish to find out more, please get in touch.

 

Support Plan Comparison

Please use the table below to compare our support plans with one another.

Specifications Corporate Advantage Standard
Maximum response time
2 hours
3 hours
1 day
Email support
Yes
Yes
Yes
Fax support
Yes
Yes
No
Phone support
Yes
Yes
No
Site-down phone support
Yes
Yes
Yes
Remote dial-in support
Yes
Yes
No
Weekly TechTips
Yes
Yes
No
Annual system check-up
Yes
No
No
Discounts on products & training
Yes
Yes
No
Online PowerSessions
Yes
Yes
No
Free software updates
Yes
Yes
Yes
Online knowledgebase access
Yes
Yes
Yes
Limited support for peripherals
Yes
Yes
No
Online PowerSessions
Yes
Yes
No

 

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Technical Support
Support Plans

Client tools:
- Changelog
- Downloads
- Forms
- Knowledgebase (searchable)
- Manuals
- Network status
- Pay a bill
- Support tickets
- Useful links


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